COWALA Quality

Our factory has been designed and built to meet strict hygiene standards, from the three step G4, F7, H13 air filtration system to the epoxy resin floors; from the 304 stainless steel to the lubricants used in all machinery; food safety is a very important consideration and has been incorporated into everything.


Our multi-level production facility allows us to blend product at the mezzanine level and gravity feed the blended product through the filling process, minimising the surface area in contact with the product and lessening the chance of contamination and dramatically reducing human handling. Other patented technologies have been utilized to monitor and regulate the production process. 


Our Quality Assurance Management Programme assures that all raw materials and packaging inputs have been rigorously tested, that we source premium ingredients and wherever possible that these ingredients are from ‘clean green New Zealand’. Our programme also assures that all processes are producing the desired result and that all procedures are being adhered to. The system is designed to trace and control product at all stages of manufacture.

As with all businesses, when we do not have the in-house expertise, we make use of certified contractors, experts in their own fields, for services such as pest control, air handling, chemical and microbiological testing, and equipment calibration.

We are proud of our quality system but are not complacent and conduct formal reviews of our processes and procedures on a regular basis, ensuring that the product you receive is the best that it can be and will match the quality of any of the very best infant formula manufactures anywhere in the world.

Our Quality Management System

Highlight of QA System